About Us

Bristol West®: The Beginning

It all started in Florida in 1973. Bristol West began as a private passenger automobile insurance carrier for Florida residents and kept expanding its reach to more customers in more states. Bristol West Personal Auto insurance policies are now available to customers through agents and brokers in 43 states across the country. We recently launched a Commercial Auto Insurance program in select states and will continue expanding that product to more states.

Member of the Farmers Insurance Group of Companies®

Bristol West is a member of the Farmers Insurance Group of Companies, one of the largest property and casualty insurer groups in the United States. Farmers Insurance proudly serves more than 10 million households with over 19 million individual policies nationally, through the efforts of more than 48,000 exclusive and independent agents and approximately 20,000 employees.

Auto Insurance with You in Mind

Whether you are a customer seeking auto insurance, or you are an agent or broker looking for a solid insurance carrier for your customers, we’re operating with you in mind. At Bristol West, we focus on delivering high-quality and responsive service to customers through product innovation and a broad array of systems to support our customers, and our agents and brokers.

For customers, we offer a range of automobile insurance coverages at competitive prices with responsive customer service and, should the need arise, claims professionals. We also have convenience features to help you easily manage your insurance coverage with us, like flexible billing and pay plan options including paperless billing, a mobile app providing access to your insurance information anywhere you go, text alert bill payment reminders, and eSignature for new policy documents. You can even file a claim and follow its progress online or via our mobile app.

We know today’s world demands having many options to pay your insurance premium, file a claim or manage your coverage – whether online, on your mobile device, on the phone, or in person with your agent or broker. We’re here to serve you and provide you with easy access to insurance options however you’d like to do business with us. Easy as that.

For agents and brokers, Bristol West’s ongoing investment in technology and an eEverything mindset provides leading-edge tools to manage your business, improve efficiency and deliver service with ease at the point of sale.